Alipay+ and Grab Make Ride Hailing Services Available to Global Digital Wallet Users via Alipay+ Voyager

Alipay+ and Grab are deepening their partnership so travellers visiting Southeast Asia can access mobility services more easily and seamlessly directly within their home e-wallets

Alipay
(L-R) Chuck Kim, Managing Director, Group Business Development, Grab; Samir Kumar, Head of Mobility, Grab; Scarlett Xing, General Manager of Alipay+ Travel Solutions, Ant International; Douglas Feagin, President of Ant International

Alipay+, Ant International’s global wallet gateway, and Grab, Southeast Asia’s leading superapp, have announced the integration of Grab’s ride-hailing services into Alipay+ Voyager, its inbuilt end-to-end AI travel agent. This will make local transportation services in Southeast Asia more accessible for users of Alipay+ Voyager, who can now book rides directly from within their digital wallets. Through this integration, Alipay+ and Grab are further deepening their partnership, which began in 2023 by allowing consumers to use their home e-wallets to make payments on the Grab app. Now, users can book Grab’s ride-hailing services directly from within the same e-wallet, without needing to download an additional app.

Launched in mid-2025, Alipay+ Voyager is currently available in Alipay (Chinese mainland), AlipayHK (Hong Kong SAR, China) and GCash (the Philippines), and will roll out to more partners throughout the year. Users travelling to all eight Southeast Asian destinations where Grab is available – Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam, Cambodia and Myanmar – can simply access Grab directly within Alipay+ Voyager. This integration removes friction in the customer journey by allowing users to access ride-hailing services seamlessly within an ecosystem they already know and trust, for a fuss-free travel experience in Southeast Asia.

“With Southeast Asia growing in popularity as a travel destination, making Grab’s services directly available within Alipay+ partner apps offers users the most comprehensive and trusted local transportation across the region,” said Scarlett Xing, General Manager of Alipay+ Travel Solutions, Ant International. “Alipay+ Voyager will continue to expand our ecosystem, particularly across essential travel services, to connect more partners with mobile-savvy travellers, while we collaborate to create new ways of engagement across the entire travel journey.”

“We’re thrilled to strengthen our partnership with Alipay+ Voyager to deliver safe and reliable ride-hailing services for more travellers visiting Southeast Asia. This collaboration underscores our shared commitment to enhancing the travel experience and providing greater convenience for millions of users,” said Samir Kumar, Head of Mobility at Grab.

Hong Kong travellers to SEA destinations can simply book Grab rides directly from their AlipayHK app

Alipay+ connects 36 leading payment partner apps with more than 1.7 billion user accounts to over 100 million in-store merchants in 70 markets. Complementing its cross-border payment capabilities, Alipay+ is developing digital services for its partners, including rewards, in-app tax refunds and Alipay+ Voyager.

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