The Forbes 5-star integrated resort Okada Manila continues to advance its sustainability agenda by strengthening the responsible practices already embedded across its operations—from how spaces are designed to how guests engage with everyday experiences. Guided by Okada Green Heart (OGH), the resort’s sustainability program, these ongoing efforts focus on making environmental responsibility and community support visible, practical, and consistent throughout the property.
Across its retail areas, Okada Manila brings these principles to life through thoughtful design choices and operational decisions that prioritize efficiency, accessibility, and long-term impact. Visual enhancements, improved layouts, and sustainability-led updates are being rolled out to ensure that retail environments support both guest experience and responsibility, in line with the Energy Efficiency and Talent and Community pillars of Okada Green Heart.
A clear example of this approach is the recent refresh of The Gift Boutique. The space was redesigned to improve flow, product visibility, and ease of discovery—bringing Okada Manila-branded merchandise and curated consignment items together in a more organized retail setting. As part of the update, the resort installed energy-efficient LED lighting throughout the store and further reduced the use of single-use plastics by transitioning to eco-friendlier packaging options.
Integrated within the refreshed boutique is the Okada Green Heart Corner, a permanent retail feature introduced in the last quarter of 2025. The corner showcases products developed in partnership with non-government organizations and community-based enterprises, supporting ethical livelihoods and community development through everyday gifting. The selection includes locally made treats from Manila Cookie Story, handcrafted accessories by Fresh Hope—created by women supported through livelihood and skills development programs—and culturally inspired souvenirs from Aciapak, which highlights Filipino identity through locally themed designs. By placing these products in a central retail space, Okada Manila expands the reach of its partners and creates sustained opportunities beyond limited campaigns.
According to Alvaro Ramos, Assistant Vice President, Retail, Leasing/Retail, the emphasis is on consistency across all guest touchpoints. “We look at sustainability as part of how we operate every day, not as a separate initiative,” he said. “Whether it’s how our retail spaces are designed, the products we carry, or the partners we support, our goal is to make responsible choices visible and easy for our guests.”
Beyond retail, Okada Manila continues to strengthen sustainability initiatives across the resort under Okada Green Heart. These include water stewardship through Nordaq Water, which
significantly reduces single-use plastic bottles; the installation of electric vehicle charging stations to support energy-efficient mobility; and waste-reduction programs such as Soap for Hope and Linen for Life, which repurpose hotel amenities and linens to support community needs. The resort also continues to advance responsible dining through plant-forward menu initiatives that promote sustainable sourcing and resource efficiency.
Together, these efforts reflect Okada Manila’s ongoing commitment to embedding sustainability into daily operations—across spaces, teams, and guest experiences.
For more information about Okada Green Heart initiatives, visit https://okadamanila.com/okada-green-heart/ or follow Okada Manila on social media.
